Monday, November 3, 2014

Welcome to the SMART Service Desk Blog

Welcome to the SMART Service Desk’s brand new blog site. Many of you may be wondering what is a “SMART Service Desk” and we appreciate you taking the time to do just that.

While you may not have heard of us we have been providing our services and solutions to major multinational companies and business of all sizes just like yours since 2008.

If you haven’t heard of us or aren’t familiar with our services and solutions, you may understand the reason for our new blog site.

What does SMART Service Desk bring to the table for your business?

Simple put it means increased productivity, a reduction in your operations costs and perhaps, most important, improved customer experiences with our ITIL compliant solutions. Our SMART Service Desk solutions can be adapted very quickly, easily and economically to meet your businesses’ unique needs and challenges.

What does that mean for your business?

You can achieve faster implementation, successful change management, and lower total cost of ownership with our 100% configurable, intuitive and affordable solutions.

Increase productivity, reduce operations cost and improve customer experience with our ITIL compliant solutions. Our SMART Service Desk solutions can be adapted very quickly, easily and economically to meet your exact business needs. Achieve faster implementation, successful change management, and lower total cost of ownership with our 100% configurable, intuitive and affordable solutions.

SMART Service Desk - IT Service Management Suite is a flexible and robust solution that can be deployed via Purchased On-Premise, Subscription On-Premise and Cloud Subscription, with the portability to switch. It is simple, yet comprehensive; highly configurable ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle across. We offer an integrated and modular solution that is designed to support multiple languages.

Is your company ready for a customer service solutions that has all of what you need and most importantly can be customized for your businesses’ unique needs and at a price point that makes sense?

Would your customer service improve with the following features? The good news is that this is just a small part of what SMART Service Desk can do for your firm.
Multi-Site Support
Remote Desktop Sharing
Notify Technicians using Email / SMS / Social Media
Holidays / Operational Hours
Integrated with Active Directory, MS Exchange, Twitter, VOIP and any Contact Center solution
Integration with SMART Field Service management application

Does your company have challenges in any of these areas? Want to learn more?

SMART Service Desk
600 West Ray Road
Suite D-3
Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com

http://smartservicedesk.com

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