SMART Service Desk Says Learn To Plan Ahead

With today being two days before Thanksgiving and the lead into the Christmas holiday and buying season this may be a good time to ask “How did you plan for this crucial buying season?”.

We know that most turkeys are sold for the feasting tomorrow. When did the turkey farmers begin to plan for their customers purchases? We know that they looked at last year’s purchases and may have even used many year’s sales figures to see if the sales trend gave them an indication of the need for an increase in production.

Turkeys aren’t like ordering an increase in the tons of steel ordered. Raising turkeys are more like growing crops.  Many variables can affect their yield. It is not just about laying a certain number of eggs.  Weather, health and even predators can affect the total number of units available to ship when the time comes.  Many times the sale price must be set before the product will be delivered.  If you are making something from steel the product will be affected by more than just the price of the steel.

You must understand and control your cost so that you will be profitable at the point of the actual delivery.

When preparing for this year’s sales did you just have last year’s sales records to look at? Would you like to have a better look at what your customer’s thoughts might be? Are you ready to do something about that?

All business people know that the “Big Boys” out there use software to track customer interactions. Did you know that even small and medium sized business can use that very same software to track their customer interactions?

Perhaps most important is that the software is scalable and very cost effective to purchase, install and implement. Don’t worry if that comes as a surprise. The improvements in prices and fit have been going on in the background.

Enable comprehensive, best practice based Incident / Case management processes via intuitive, easily adopted, enterprise scale web technology. Integrates core service and support components into one complete Help Desk solution which help you to reduce service costs and increase service delivery operational efficiency. Manage service issues from the initial call; too complete job and service restoration. With SMART Service Desk you can reduce call volumes and encourage user self-service by letting users search FAQs, approved solutions, and workarounds. You can use Increase customer / user satisfaction ratings using surveys.

Download our product information datasheet: http://smartservicedesk.com/brochures/SMART_Service_Desk_Features.pdf

SMART Service Desk
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Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com
http://smartservicedesk.com