Headquartered in Phoenix, Arizona, SMART Service Desk Software, is a vendor for ITIL Best Practice & ISO 20000 Standards Service management (ITSM) Solutions, Service Desk, CRM, EAM and support software for medium to large enterprises.
SMART Service Desk has key customers, such as Toyata, Mitsubishi Motors, Saudi Credit bureau, Tamer Pharma and Oman Arab Bank. Founded in 2008, SMART Service Desk Software is a privately held firm with offices in the United States, India and Partner offices in UK, Saudi Arabia, Oman, UAE and Qatar.
We are currently expanding into the small to medium businesses support software areas with a surprisingly affordable package.
SMART Service Desk is the trade name of Internet Information & Technologies (IIT)
SMART Service Desk is the leader in Help Desk, IT Service Management, Quality Management & Customer Relationship Management Integrated Solutions, which are applicable to a wide range of different service organizations.
SMART Service Desk of software solutions can be adapted very quickly, easily and economically to suit the customer's systems and business processes. Many our customers have got head start in process definition, to Fast-track your ITIL V3, ISO 9001, ISO 20000 & Other ISO Standardization, initiatives to enhance quality of services and customer satisfaction.
SMART Service Desk will help you to improve service quality and resource utilization across your entire IT infrastructure. With SMART Mobile Custom Applications can access applications from SMART Phones for faster and better-informed business decisions.
Our SaaS solutions in the Cloud will let you seamlessly manage services, customers and quality improvement programs. Available through any Web browser, our business solutions are designed to help you shorten deployment times, reduce risks and lower costs, including support and maintenance expenses.
It is our vision and mission to be the premier provider of software solutions that enhance customer satisfaction and improve productivity. Our business helping your business succeed when and where it matters the most.
It doesn't matter what your business is, whether you're a wholesaler or a retailer, automotive dealership, hotel, restaurant or medical practitioner, nor whether your repurchase frequency is long or short. Every conceivable business can and will benefit from an effective customer service program.
In addition, we share our expertise with our customers through training and consulting services.
Would you like to know more? http://smartservicedesk.com/blog/service-desk/
SMART Service Desk
600 West Ray Road
Suite D-3
Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com
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