The Internet of Things isn't just coming soon, it is already here and your customers already using it.
In the past computer users would buy a router with four ports and no WiFi. Today having a WiFi router is a basic need. In fact having one that is multi-channel is a very good idea. WiFi is how we using our phones, tablets, laptops and perhaps several dozen (yes, dozens) other connections.
What are these other uses for WiFi in our homes?
Security system, fire alarms, carbon monoxide monitors
Entry monitor cameras
Health and safety monitors
Baby monitor
Pet collars
Pet Doors
Pool safety and maintenance monitor
Thermostat
Window blinds
Each and every light
Refrigerator
All of your TVs, DVD/BluRay players,
Your Amazon Firesticks, Apple TV, Cable, Satellite Boxes, Chromecast
Your TV remote control and DVR
Sound systems, speakers and headphones
Color printers and scanners
eBook reader
Your watch ‘
Your drone(s)
Your SLR camera, your video camera
Children’s toys
Connected game consoles (1, 2 or 3 how many do you have?)
Your cars (not just electrics)
Weather monitors and warning units
On property weather stations
Mailbox monitor
Basement flooding monitors
Water heater
Coffee maker
Alarm Clock
Vacuum cleaners
Is this partial list long enough for you? What are your business or brands plans to work with, utilize the information and data from these devices. What services can your business offer to these connected people, devices and homes? How will you track that interaction?
SMART Service Desk IT Service Management Software is a great start to creating your very own customer service legends. We know that your satisfied customers will return again and again. Let us help you increase productivity, reduce operations cost and improve customer experience with our ITIL compliant solutions. No matter the size of your business we have your customer retention solutions.
SMART Service Desk
600 West Ray Road
Suite D-3
Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com
http://smartservicedesk.com
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