Customer Service Week Is Coming

Did you know that they have a whole week honoring customer service? Yes, they do and it is right around the corner. Customer Service week is the first full business week in October.  This year that makes it from October 5th through the 9th. It has been held since 1991.

During this special week, your organization should try to:

    Boost morale, motivation and teamwork throughout your organization.
    Reward your frontline CSR.
    Raise companywide awareness of the importance of great customer service.
    Thank your other departments for their continued support.
    Remind customers of your commitment to their continued satisfaction.

The Background of Customer Service Week

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Since 1991, the Customer Service Group has sponsored the official Customer Service Week program. The group provides how-to information; celebration materials imprinted with the official Customer Service Week logo; and inspiration from the hundreds of service and support professionals who share their celebration stories, plans, and ideas.

You can learn more about the customer service week celebration:

    Five reasons to celebrate
    Past participants
    Testimonials
    Organizer’s Guide
    Sample request for funding
    Celebration Supplies http://csweek.com

Around the world, the week is marked with celebrations, special events, and activities that recognize and reward those who serve customers across all industries and professions. This year’s (2015) Customer Service Week theme is Everyday Heroes™. The theme recognizes that everyday, frontline customer service professionals can and should be heroes in their customer’s eyes.

SMART Service Desk IT Service Management Software is a great start to creating your very own customer service legends. We know that your satisfied customers will return again and again. Let us help you increase productivity, reduce operations cost and improve customer experience with our ITIL compliant solutions. No matter the size of your business we have your customer retention solutions.

SMART Service Desk
600 West Ray Road
Suite D-3
Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com
http://smartservicedesk.com