Friday, September 11, 2015

Find The Right IT Service Management Software

Is your business looking for the IT Service Management Software solution for your business you want to know many things about that software product.

Is the software scalable, so that it will work now and then continue to grow and support my business needs in the future?

Is the software easy to load, implement and use? How quickly will my employees be able to use the software to support our customer’s needs?

Of course the investment your company needs to make to bring this solution online should be a reasonable concern.

Considering how customizable the SMART Service Desk IT Service Management Software is the pricing is not like buying a new car where looking, liking and purchasing is a very set process and amount.

SMART Service Desk software enables comprehensive, best practice based Incident / Case management processes via intuitive, easily adopted, enterprise scale web technology. Integrates core service and support components into one complete Help Desk solution which help you to reduce service costs and increase service delivery operational efficiency. Manage service issues from the initial call; too complete job and service restoration. With SMART Service Desk you can reduce call volumes and encourage user self-service by letting users search FAQs, approved solutions, and workarounds. You can use Increase customer / user satisfaction ratings using surveys.

SMART Service Desk software can be both local or cloud service based for what best fits your solutions and what will be best for your individual business needs.

We think that our price structure will be pleasantly unexpected and very affordable for your small to medium sized business.

Our solutions are not only scalable but we have different solutions that can be a better fit for your specific business needs. Our SMART Service Desk Plus delivers a customer-friendly IT self-service portal, powerful dashboards and reporting, and superior mobility to your organization. With SMART, IT organizations can support ITIL® best practices for IT Service Management (ITSM), consolidating the service desk function with the processes that underpin the efficient delivery and support of service, With PinkVERIFY® certified ITIL® processes in SMART Service Desk Plus; you can be assured of the best practices you will implement for your process and workflow.

Is your company looking for customer service solutions to help you deal with customer interaction? 

SMART Service Desk IT Service Management Software is your answer. We know that your satisfied customers will return again and again. Let us help you increase productivity, reduce operations cost and improve customer experience with our ITIL compliant solutions. No matter the size of your business we have your customer retention solutions.

SMART Service Desk
600 West Ray Road
Suite D-3
Chandler Arizona 85225
602-235-0975
info@smartservicedesk.com
http://smartservicedesk.com

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